Services we offer

Financial management

Secure trust account management of Owners Corporations funds.
Monthly financial reports issued to Treasurer and/or Strata Committee – transparent ongoing accessibility of accounting records.
Preparation of budgets, levy schedules and preparing accounts for independent auditors.
Review of largest expenditure items to ensure value for money and competitive pricing from service providers.

Defect Management

Our in-house defect specialists have a sound understanding of the applicable legislation and the definition of a defect as opposed to a maintenance issue.
We partner with experts who advise Owners Corporations and work directly with builders and developers to facilitate speedy rectification/resolution of defects.
We manage the defects process in a conciliatory and cost effective manner.
If you are a brand new building going through the Strata Schemes Inspection Bond process (2% bond) we can help you navigate this process.

Meetings

Professional chairing of AGMs, EGMs, SCMs.
Encouraging owner participation in decision making – electronic or paper voting for those who cannot attend in person.
Regular information sessions held for all owners where a building is facing a challenging ongoing project or a legal process.

By-law enforcement

Our strata managers encourage Owners Corporation’s to have by-laws drafted with a built-in enforcement mechanism to avoid going through the NCAT process for every breach of by-law.
We work with Strata Committee’s, property managers and residents to ensure that everyone living at a building is aware of why there are by-laws and the importance of adhering to them.

Common Property Management

Ensure that all preventative maintenance schedules are followed for new buildings.
Oversight of appropriate routine maintenance is scheduled e.g. quarterly pest control, annual gutter cleaning, window cleaning, carpark cleaning.
Facilitate the legislative compliance for our clients.
Budgets are prepared taking into account the cost of repairing and maintaining common property to a standard that preserves property values for all owners.

Insurance

We ensure that prior to insurance renewal – all risks which impact the calculation of a building’s premium is addressed or conveyed to the broker in a way which paints a building in the best light.
Our insurance department facilitate the process around lodging claims, renewing your policy and disclosing all the correct information to the insurance broker and insurer smooth and hassle free.
Our team will negotiate the best outcome for buildings who that are perceived by the insurance market as risky to insure or undesirable e.g. buildings with flammable cladding, fire orders, unrectified defects and excessive claims history.

Dispute Resolution

We have in house experts who can conduct mediation sessions outside of going through NCAT.
Our strata managers are trained to negotiate and facilitate win/win outcomes so that owners are not burdened with legal costs, stress and lengthy proceedings.
We will brief the most suitable experts and lawyers where litigation is unavoidable.
We will go the extra mile to diffuse a situation before it escalates to a formal dispute.

Sustainability

Our team is familiar with local government and state government incentives and grants which our clients may be eligible to apply for.
We partner with specialists who will conduct an energy audit and provide recommendations and a strategy to reduced a building’s carbon emissions.
Our strata managers are experienced in building upgrades which will reduce utility consumption, help buildings get ready for electric vehicles.
We provide individual owners with strategies (within their Lot) to reduce carbon emissions and reduce costs.

New Developments and Strata Scheme Setups

Professional strata plan managers experienced in new developments and plan setups
Provide specialist advice and support to ensure smooth transition to Owners Corporations
Prepare presentation budgets, draft customised By-laws, arrange insurance, provide Section 109 certificates, and maintain required books and records
Liaise closely with developers to implement their decisions and preferences
Services are tailored to meet the specific needs of each development

We are always happy to provide an obligation free proposal and quote for your consideration. Please simply submit the form below. Alternatively, you can fax the completed form to 02 6584 1060.

New Business Enquiry Form

Repair and Maintenance

Provide efficient and prompt service for all maintenance matters
Dedicated Repair & Maintenance team manages repair, replacement, and upkeep of common property
Access to a network of reputable and competent local contractors
Negotiate competitive rates on behalf of clients due to the scale of managed properties
No commission is received from contractors, consultants, or any service providers used

Please simply submit the form below to request any repairs and/or maintenance for your property. Alternatively, you can fax the completed form to 02 6584 1060.

Services Maintenance Repairs Form Learn more about urgent repairs